SERVICE SURVEY

Help Us Keep Raising the Standard

At Hoosier Business Machines (HBM), great service is about more than solving a problem. It’s about being responsive, knowledgeable and dependable every time our customers need us.

As a locally owned office technology provider based in Jasper, Indiana, we’ve built long-standing relationships with businesses and organizations throughout Southern Indiana. Your feedback helps us understand what we’re doing well and where we can continue improving the experience we provide.

Why Your Feedback Matters

HBM has served Southern Indiana organizations since 1956, and customer relationships have always been an important part of how we do business. Hearing directly from the people we serve helps us maintain the high standards our customers expect while continuing to improve our service, support and communication.

We appreciate you taking the time to share your experience with our team.

WHAT CLIENT SAY

Real feedback from real
Indiana Business.

We struggled for years to find a printer service organization that was as customer service oriented as our Information Systems department was. We finally found the right partner with Hoosier Business Machines. Soon after that we standardized on their excellent Kyocera machines, and have truly found a strategic partner that is always working with us to find the right cost effective solutions to help us run our business.

Todd M.

Hoosier Business Machines provides excellent service to us. They are great to work with and timely in their service responses. The engineers are friendly, knowledgeable and go above and beyond to help us. The Kyocera line of copiers and printers are reliable and fast. We have had some of our printers in place for over 11 years now. I wouldn’t want to work with anyone else.

Karen K.

Great machines and great service. I have been replacing all the Xerox and Ricoh machines on campus over the last couple of years with Kyocera and HBM.

HBM is a small locally owned company with flexibility that I need to service the University. The other 2 just fail in over-all customer support.

Michael M.

I have been approached by other companies wanting my business. No way. Hoosier Business Machines has achieved the pinnacle of “doing it right”. When you find a company that will do what they say every time, you stick with them. If you are not a customer- you should be.

Jeff B.

HBM supplies us with all our business machines. The pricing is always very competitive. Their sales staff is respectful in working with our budget options. The service dept is timely in making any necessary repairs….we usually see a technician the same day or the following day! HBM works well with our IT vendor in linking together our computers, copiers, fax, etc. We would refer HBM to any office!

Diane S.